Contact
Talk to Star Digital AI Marketing
Tell us your industry and your area and we will check your exclusivity first. If your category is open, the next step is a free website audit — no contract, no obligation.
- 1300 928 199 · Monday to Friday, 9am to 5pm
- info@stardigital.com.au
- We check exclusivity before we quote
Before you call
The first question is not your budget. It is whether your category is still open.
What a first conversation with us actually covers.
We start with exclusivity, because if your industry in your area is already taken there is no point discussing anything else. It takes a minute to check and we will tell you on the call. If it is closed we will say so plainly rather than steering you toward a different service to salvage the enquiry.
If it is open, the next twenty minutes are about the business rather than the website. What you sell, who buys it, what a good customer is worth, what has been tried before and why it did not stick. That last one matters more than people expect — most of what we are asked to fix has been attempted once already.
Then we run a free website audit. Not an automated report generated in four seconds, but a human review covering technical health, search position, usability, keyword rankings, backlinks and what the AI assistants currently say when asked to recommend a business like yours. You keep the document either way.
Only after that do we quote, because quoting before the audit is guesswork dressed as a proposal. If we do not think we can improve your position enough to justify the fee, we will tell you that instead.
Straight answers
What to expect, and what not to.
ClaimedBooking a call means sitting through a pitch.
ActuallyIt means answering whether your category is open and whether we can help. Some calls end in five minutes with a no, and that is a good outcome for both of us.
ClaimedThe free audit is a lead magnet with nothing in it.
ActuallyIt covers eight areas, takes a week or two of real work, and the document is yours to hand to anyone — including an in-house team or another agency.
ClaimedYou will need to sign something to get a price.
ActuallyYou will need to let us look at your analytics. That is it.
How we work
What happens after you call
- 01
Exclusivity check
We confirm whether your industry and location are still open. If not, we tell you straight away.
- 02
A short conversation
What the business does, what the site is meant to achieve, and what has been tried before.
- 03
Free website audit
A real audit — score, traffic, technical, usability, rankings, backlinks and social — at no cost.
- 04
A proposal, or an honest no
If we are not the right fit we will say so. If we are, you get a scope and a sequence.
Where we are
Where to find us.
Melbourne
Suite 47/10-20 Gwynne Street, Cremorne VIC 3121
Our office and in-house design and development team
Australia wide
Remote, with as much face time as you want
Clients in every state — most work runs remotely
Hours
Monday to Friday, 9am to 5pm AEST
1300 928 199 · info@stardigital.com.au
Plain english
The words, defined.
- Strategy review
- A first session covering your market, your current position in search and AI answers, and what would have to change for the numbers to move.
- Exclusivity check
- A check of our current client register to confirm whether your industry in your service area is still available.
- Free website audit
- A human review of technical health, search position, AI visibility, usability, rankings, backlinks and social consistency, delivered as a ranked fix list.
Honest fit
We would rather tell you now than in month three.
A good fit if
- You know roughly what you want to achieve, even if not how
- You can give us read access to analytics and Search Console
- You are ready to act on the audit, with us or without us
- You are based in Australia
Probably not if
- You are collecting quotes to benchmark your current agency
- Your competitor is already a client here
- You want work started before anyone has looked at the data
- You need it live next week
Questions
Contact us, answered
How quickly will someone get back to me?
Within one business day. Calls during office hours are usually answered on the spot.
Do I need a budget in mind?
It helps, but the first conversation is about whether your category is open and whether we can genuinely help.
Can we meet in person?
Yes, at Cremorne, and we travel. Most work runs remotely with as much or as little face time as you want.
Do you charge for the audit?
No. The website audit is free and the report is yours to keep, whether or not you engage us.
Works well with
Where this fits in the rest of the work.
Find out what an AI search engine says about you today.
We will run your brand through the answer engines your customers actually use, show you what comes back, and tell you plainly whether we can improve it.