Last reviewed: 20 October 2026.
Who we are
This website is operated by Star Digital AI Marketing Pty Ltd (ABN 47 702 171 588), a digital marketing agency based at Suite 47, 10-20 Gwynne Street, Cremorne VIC 3121, Australia. In this policy, “we”, “us” and “our” mean Star Digital AI Marketing Pty Ltd.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect through stardigital.com.au, why we collect it, who we share it with and how you can reach us about it.
What we collect
Information you give us
When you complete an enquiry form on this website, we collect the information you enter. Depending on the form, that may include your name, email address, phone number, business name, the service you are interested in, the stage your project is at, your intended timing and any notes you choose to add.
Our forms are for business enquiries. Please do not send us patient records, health information or other sensitive personal information through this website. If you do, we will delete it once we have dealt with your enquiry, unless we are required to keep it.
If you email or call us, we keep a record of that correspondence so we can respond and maintain continuity if you contact us again.
Information collected automatically
Like most websites, our web server records technical information each time a page is requested, including the IP address, browser type, device type, the pages requested and the time of the request. This is used for security, troubleshooting and understanding how the site performs.
We use Google Tag Manager on this site, which loads Google Analytics. These tools use cookies and similar technologies to measure how people find and use the website, such as which pages are viewed and which referral sources bring visitors. We use this in aggregate to improve the site. We do not send names, email addresses, phone numbers or the contents of your enquiry into our analytics tools.
Our analytics and tag scripts are loaded after you interact with the page or shortly after it finishes loading, so that they do not slow the site down.
Cookies
Cookies are small files stored by your browser. We use them for analytics as described above, and WordPress may set cookies that are necessary for the site to function, for example if you leave a comment or log in as an administrator.
You can block or delete cookies through your browser settings. Blocking analytics cookies will not stop you using the website.
Why we use your information
We use the information you provide to respond to your enquiry, prepare a proposal, deliver services you have engaged us for, invoice you, and keep in touch about work in progress. We use technical and analytics information to operate, secure and improve the website.
We do not sell your personal information. We do not add you to a marketing list simply because you submitted an enquiry, and our forms do not subscribe you to anything by default.
Who we share it with
We share personal information only where it is needed to run our business, and only with parties who are required to protect it. That may include:
- our website hosting provider, which stores the website and its database;
- our email provider, which delivers enquiry notifications to us;
- Google, in connection with the analytics and tag management services described above;
- professional advisers such as our accountant, where relevant to our own business records; and
- any party we are required to disclose information to by law.
Where we engage a supplier to help deliver a project for you, we will tell you who they are and what they will have access to before that access is given.
Overseas disclosure
Some of the services we rely on, including analytics and parts of our hosting and email infrastructure, are operated by companies based outside Australia or store data on servers located overseas, including in the United States. By using this website and submitting an enquiry, you acknowledge that your information may be handled in those locations and that overseas recipients may not be subject to Australian privacy law.
How long we keep it
We keep enquiry records for as long as we may reasonably need them to respond to you, quote for work and maintain our business records. Where we are required by law to keep records, such as financial records, we keep them for the period required. When information is no longer needed, we delete it or de-identify it.
Security
The website is served over HTTPS and we take reasonable steps to protect personal information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a data breach occurs that is likely to result in serious harm, we will respond in accordance with the Notifiable Data Breaches scheme.
Access, correction and deletion
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below. We will respond within a reasonable period, and in most cases we will not charge a fee. If we cannot give you access or cannot make a change you have asked for, we will explain why.
Complaints
If you believe we have mishandled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Children
This website is intended for business audiences. We do not knowingly collect personal information from children.
Other websites
Our website links to other websites, including those of our clients and third parties such as Google. This policy does not cover those sites, and we are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last reviewed. Material changes will be reflected on this page.
Contact us
Star Digital AI Marketing Pty Ltd
Suite 47, 10-20 Gwynne Street, Cremorne VIC 3121, Australia
Email: info@stardigital.com.au
Phone: 1300 928 199